Elevator emergency calls are monitored twenty-four (24) hours a day. Should an elevator malfunction, push the "Press to Call" button. The elevator company will be notified, and someone will respond immediately to assist you.

If you are in the elevator and it stops for no apparent reason, remember to remain calm. Pressing the emergency call button within the cab will alert Property Management and the elevator company that the elevator is malfunctioning, and the emergency bell will alert the Building staff. The cab number will be identified, and so too, the specific floor on which it is stuck. The Guard will establish two-way communication with elevators occupants until help has arrived.

In the event of a power outage, elevators will continue to operate using our emergency power generator. Should an outage occur, elevator lights will remain on, but the car itself will temporarily cease moving. Each elevator will automatically return to the lobby, their doors will open, and they will remain inoperable until the power has been restored. Elevators’ responses to earthquakes depend upon which elevator you are in and are described in the section on Natural Disasters.

IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.